Wireless Retail Associate Mchenry, IL

Wireless Retail Associate

Full Time • Mchenry, IL

We are committed and loyal to our customers, dedicated to delivering the best products and services, and invest in our employees. Please note, this is not an offer for Sprint employment.

We seeking a Wireless Retail Hybrid (Sales & Technician) to join our team!  MSM Connect is currently looking for self-motivated, cheerful, enthusiastic sales/tech representatives who has excellent communication skills, an aggressive attitude towards sales, and embrace a customer-first mentality to become part of our team!!


Wireless Retail Associate Responsibilities:

  • Present and sell Sprint products and services to new and existing customers
  • Provides a high level of customer service support with product expertise and advanced selling skills.
  • Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. Maximize the customer experience by "Giving them the perfect lifestyle solution"
  • Provide technical solutions to our customers so that they can stay fully connected to the things they enjoy
  • Assess the customer's situation and identify the right solution with devices, applications and accessoriesA
  • Recognize the opportunity to upsell or recommend product and services that provide additional value to our customers
  • You are driven to achieve by the happiness of each customer's experience

Wireless Retail Associate Qualifications:

  • Previous retail sales experience and outstanding customer service skills
  • Excellent organizational and problem solving skills
  • Strong verbal communication skills 
  • Available for a flexible retail work schedule that includes evenings, weekends and holidays
  • Knowledge of wireless communication preferred Basic computer skills

Wireless Retail Associate Physical Demands:

  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor
  • MSM Connect conducts criminal background checks on all candidates
  • All candidates must be eligible to work in the U.S. MSM Connect is committed to creating a diverse environment and is proud to be an equal opportunity employer

Wireless Retail Associate Benefits:

  • Uncapped Commission with hourly pay
  • Insurance Benefits
  • Vacation time 
  • Sprint Employee plan
  • Work with the latest and greatest technology
  • Flexible hours
  • Employee Discount Program

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Want to join us?

If you are considering a career in wireless retail, here are some of the great benefits we offer:

Great Work Atmosphere
Constant Hands-On Coaching
Competitive Pay
Vacation Time
Long-Term Career Opportunities